A comprehensive section about Shipping is covered in our Terms and Conditions.
Please read before purchasing. Below is a more general guide.
We use DPD for shipments within Ireland and U.K., small quantities are possible by post, please ask for details.
We use DPD for Europe Zone 1, UPS for rest of Europe. Tracking numbers will be sent to you automatically provided we have your valid email address.
All our smoked fish products keep in our insulated boxes for 3/4 days without being chilled during Summer months, and 5/6 days during the Winter months, which is usually the maximum time your order needs to get to its destination. On arrival, you can refrigerate or freeze immediately and you will be able to enjoy it in all it’s culinary beauty!
We dispatch on Mondays and Tuesdays only. There is no despatch on Public Holidays.
DPD only deliver to mainland addresses, if you live on an island,
please use UPS
DPD delivers usually within 24 hours in Ireland, 72 hours to U.K. and 4/5 days to Europe. UPS is 48/72 hours for most European destinations. Please allow at least 72 hours for deliveries to non-European destinations.
For smaller quantities, An Post may be cheaper. Please ask for details…
DPD BY ROAD
Republic of Ireland DPD (€12.00 up to 25kg plus €12.00 per 15kg thereafter)
United Kingdom DPD (€13.00 up to 25kg plus €13.00 per 15kg thereafter)
Europe (Germany, Belgium, Luxemburg, Netherlands)
DPD (€22.50 up to 15kg plus €22.50 per 15kg thereafter)
UPS BY AIR
- Zone 1 – Isle of Man 1st kg €40.75, next 4kg €1.75/kg, €1.25/kg thereafter
- Zone 2 – Belgium, France, Germany, Italy, Luxembourg, Netherlands 1st kg €26, next 4 kg €3.00/kg, €2.00/kg thereafter
Corsica – 1st kg €48.75, next 4 kg €3.00/kg, €2.00/kg thereafter
- Zone 3 – Austria, Denmark, Finland, Greece, Portugal, Spain, Sweden
1st kg €30, next 4kg €4.50/ kg, € 3.50/kg thereafter
- Zone 4 – Andorra, Guernsey, Jersey, Liechtenstein, Norway, Switzerland
1st kg €34, next 4kg €6.00/kg, €4.50/kg thereafter
There may be a supplement of €22.75 for islands or remote areas
Please ask for details of shipping with DHL.
We cannot deliver to USA/Canada & Australia/New Zealand.
We deliver to most countries worldwide, but shipments to some countries can prove difficult due to customs regulations and remoteness of areas. If your country is not on our list, please contact us and we will let you know if we can deliver to your area and how much it will cost.
Correct address and contact phone details must be supplied. All orders must include the post code and the contact telephone number of the recipient. The courier company is not obliged to make extensive inquiries to arrange delivery.
A signature is required as a proof of delivery.
We cannot be held responsible for, and will not be able to give refunds in case of, late deliveries caused by the courier service, hold-ups by customs or force majeure.
Also, should the recipient be charged custom duties or similar fees by the courier service or the customs of the import country, the recipient is responsible for clearing those. This charge has to be paid by the recipient; the Connemara Smokehouse is not responsible for this liability.
Please make sure that your requested delivery date is not a bank holiday, or that there is no bank holiday in your area/country between the despatch and the delivery date so as not to delay the delivery of your consignment. We will not be held responsible if your consignment arrives late due to local holidays.
Please do not hestitate to contact us with further questions or if you would like to request shipping charges to destinations not listed.
You can leave us a message on our website or contact :
Enquiry Form or phone us on +353 (0) 95 23739 or fax us on +353 (0) 95 23001.
We cannot take responsibility for late or non-deliveries due to adverse weather conditions, so please arrange for a timely delivery.